Jungheinrich Showcases Proprietary Fleet Management System

Jungheinrich’s ISM Online system allows clients to manage their entire industrial truck fleets at multiple locations, resulting in considerable enhancements to warehouse transparency and safety.

NTP News

Jungheinrich Showcases Proprietary Fleet Management System

Thursday, 16th May 2013

At the LogiMAT 2013 show Jungheinrich is featuring its “ISM Online” fleet management system. The Information System for Stacker Management is capable of managing, analysing and optimising industrial truck fleets, irrespective of their size or complexity. Jungheinrich originally unveiled a base version of this innovation at CeMAT 2011.

“ISM Online consists of an innovative fleet management system from Jungheinrich which puts customers in a position to monitor, manage and enhance the warehouse safety of their stacker fleets over multiple locations and countries,” reports André Friedrich, Head of Sales/After-sales Service Coordination at Jungheinrich. The user accesses the relevant data via the Jungheinrich management portal in a protected area on the Internet, making it possible to call up information from anywhere in the world. ISM Online combines cost information as well as the deployment and shock data for all trucks in a fleet. “By transparently and logically combining all the relevant data, ISM Online makes a substantial contribution to lowering operating costs for a stacker fleet,” comments Friedrich.

Individually Combinable Modules

ISM Online consists of individually combinable modules which are geared to the various users’ specific needs. The Base module provides the user with a multi-site overview of all the master data on his trucks, along with the relevant contracts and equipment features. Apart from the number and age of the trucks for each site, this module reveals the cost of the entire fleet at the push of a button.

The Safety module consists of features like access control, driver administration and shock data acquisition, allowing the user to focus on damage issues individually as opposed to just globally for the fleet. In the words of André Friedrich: “Experience has shown that employing the Safety module sensitises drivers to how they are treating their trucks.” This means not only enhanced safety in the warehouse, but also lower costs incurred from inappropriate handling of vehicles.

“The ISM Online fleet management system is being constantly refined based on our clients’ input,” says Friedrich. The newest innovation involves the Operating Costs module, which allows for a detailed presentation of costs. The user can also call up information on invoices, deployment hours and service reports as well as detailed reporting of the overall costs per vehicle.

Additional modules are scheduled for implementation in 2013. According to Friedrich, clients are evincing a “great deal of interest” in ISM Online and its modules, both in Germany and abroad. “We have already implemented a number of client-based intralogistics projects, for example in the automotive sector as well as at various food and beverage manufacturers,” he says.

Intuitive, Web-based User Interface

ISM Online is web-based, with an intuitive, ergonomic user interface. Its well-designed, easy-to-read charts and tables make the fleet management system easy to work with. The system is designed for managing both all-Jungheinrich fleets as well as mixed ones. The user can call up detailed cost analyses and deployment reports at the push of a button. As Andrè Friedrich concludes: “These features allow you to instantly recognize potential areas for cost cutting!”

Jungheinrich ranks among the world's leading companies in the material handling equipment, warehousing and material flow engineering sectors. The company is an intralogistics service and solution provider with manufacturing operations, which offers its customers a comprehensive range of forklift trucks, shelving systems, services and advice.

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